Diagnostic Products International, Inc.

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Preventive Maintenance and Repair

Regular scheduled maintenance results in a more reliable analyzer, thus maintaining test accuracy and reducing downtime.

DPI provides multiple Service Agreement options to keep your analyzers in top working condition.

Our team of Japan trained and certified technical specialists ensure your investments are in good hands. They form part of DPI’s Care Experts who are just a phone call or email away for warranty service, troubleshooting, repairs and any other after sales concerns.

Protect your Investment According To Your Needs and Budget

Features	Standard Warranty	On-Call Basis Service	Full-Service Agreement
24/7 Telephone Support
M-F Telephone Support, 8AM-5PM Local Time
7 Days a Week Onsite Service Coverage, 7AM-7PM Local Time
M-F Onsite Service Coverage, 8AM-5PM Local Time
Preventative Maintenance (PM) Visit(s)
All Repair Costs During Coverage Hours including Travel, Parts, & Labor
Certified Field Service Support
Technical Support Center
Remote Access Support
Automatic PM Scheduling
Contract Renewal Notification
Billing Frequency Options

Choose from DPI's Service Agreement options according to your needs and budget. Cover the basics with our Standard Warranty. Get only the service that you need as they arise with On-Call Basis Service. Or get Full-Service Agreement that guarantees peace of mind thru expert, timely and complete service to keep your analyzers up and running whenever and wherever you need them most.

Preventive Maintenance and Repair

Protect your Investment
According To Your Needs
and Budget

Features	Standard Warranty	On-Call Basis Service	Full-Service Agreement
24/7 Telephone Support
M-F Telephone Support, 8AM-5PM Local Time
7 Days a Week Onsite Service Coverage, 7AM-7PM Local Time
M-F Onsite Service Coverage, 8AM-5PM Local Time
Preventative Maintenance (PM) Visit(s)
All Repair Costs During Coverage Hours including Travel, Parts, & Labor
Certified Field Service Support
Technical Support Center
Remote Access Support
Automatic PM Scheduling
Contract Renewal Notification
Billing Frequency Options

Our Partner Brands