Our Partner Brands
FAQs

To better serve our customer and ensure accuracy of orders, we require orders via FAX or E-MAIL only.

      By Fax: 1-888-284-7518

      By email: order@dpiparts.com

 

Regular or existing customers are provided with Order Form.

 

For inquiries about special products or product catalog and pricing, please call our Toll Free No. 1-888-703-5558

 

For first time customers, please include the following information so we can process your order more quickly:

  • Name, phone and fax number of the contact person for your order.
  • The e-mail address to which the order confirmation and invoice should be sent, and your e-mail delivery address, if different.
  • Your billing address and your delivery address, if different.
  • Purchase Order Number
  • The product name and the specific catalog number, if known.

We begin processing your order almost immediately upon receiving it. That means there is only a very short window of time between order receipt and fulfillment. If you find that you need to cancel or change your order, please call us at 1-888-703-5558 as soon as possible. Once an order has entered the fulfillment & shipping process we are unable to cancel the order. For perishable items, we regret that we cannot accept return or exchanges.

 

Orders will be given a Sales Order Confirmation number at the time of the order.

Reagents, Calibrators and Controls are shipped Next Day Air via UPS or FedEx due to its perishable nature.

 

For Non-Perishable items we ship the most secure and economical way (UPS Ground) unless you request a particular method of shipment.

 

For International Orders – we prefer to use customers’ DHL or FedEx account.

 

Cut-off Placement of Order: Monday through Thursday

Orders received before 2:00 pm Eastern Time, will be processed and shipped same day for overnight delivery. We can process ship on Friday for Saturday delivery with special arrangements.

 

Multiple-address shipping: Each order can be shipped to only one address. If you would like to send items to different addresses, please place a separate order for each address.

We accept the following forms of payment:

 

Any major credit card (Amex, Visa, Master Card, etc.) PayPal, e-Check, Wire Transfer, Debit Card

 

Check Payment

For Check Payments, please make check Payable to:

Diagnostic Products International, Inc. 1395 S. Marietta Parkway SE, Bldg. 200, Suite 234, Marietta, GA 30067

FAQs

How to place orders?

To better serve our customer and ensure accuracy of orders, we require orders via FAX or E-MAIL only.

      By Fax: 1-888-284-7518

      By email: order@dpiparts.com

 

Regular or existing customers are provided with Order Form.

 

For inquiries about special products or product catalog and pricing, please call our Toll Free No. 1-888-703-5558

 

For first time customers, please include the following information so we can process your order more quickly:

  • Name, phone and fax number of the contact person for your order.
  • The e-mail address to which the order confirmation and invoice should be sent, and your e-mail delivery address, if different.
  • Your billing address and your delivery address, if different.
  • Purchase Order Number
  • The product name and the specific catalog number, if known.

How to confirm orders?

We begin processing your order almost immediately upon receiving it. That means there is only a very short window of time between order receipt and fulfillment. If you find that you need to cancel or change your order, please call us at 1-888-703-5558 as soon as possible. Once an order has entered the fulfillment & shipping process we are unable to cancel the order. For perishable items, we regret that we cannot accept return or exchanges.

 

Orders will be given a Sales Order Confirmation number at the time of the order.

What are the shipping/delivery options & procedures?

Reagents, Calibrators and Controls are shipped Next Day Air via UPS or FedEx due to its perishable nature.

 

For Non-Perishable items we ship the most secure and economical way (UPS Ground) unless you request a particular method of shipment.

 

For International Orders – we prefer to use customers’ DHL or FedEx account.

 

Cut-off Placement of Order: Monday through Thursday

Orders received before 2:00 pm Eastern Time, will be processed and shipped same day for overnight delivery. We can process ship on Friday for Saturday delivery with special arrangements.

 

Multiple-address shipping: Each order can be shipped to only one address. If you would like to send items to different addresses, please place a separate order for each address.

What are the payment preferences?

We accept the following forms of payment:

 

Any major credit card (Amex, Visa, Master Card, etc.) PayPal, e-Check, Wire Transfer, Debit Card

 

 

 

 

 

 

 

 

Check Payment

For Check Payments, please make check Payable to:

Diagnostic Products International, Inc. 1395 S. Marietta Parkway SE, Bldg. 200, Suite 234, Marietta, GA 30067

Our Partner Brands
1395 South Marietta Parkway SE
Bldg. 200, Suite 234,
Marietta, GA 30067-4628 USA



1 (888) 703-5558



1 (888) 284-7518



info@dpiparts.com



Mondays to Fridays | 9AM to 5PM EST
How can we be of service?
Know more about how DPI can help you and your business succeed. Contact our sales and technical specialists thru phone during our office hours. Or send us an email or fill up our contact form and we'll get back to you as soon as possible.
Email Address
Toll-Free Phone
1 (888) 703-5558
1 (888) 284-7518
info@dpiparts.com
© 2021 Diagnostic Products International, Inc. | All rights reserved
Get In Touch
Office Address:
1395 South Marietta Parkway SE, Bldg. 200,
Suite 234, Marietta, GA 30067-4628 USA

Toll-Free Phone: 1 (888) 703-5558

24-Hr Fax: 1 (888) 284-7518

Email: info@dpiparts.com

Office Hours:
Mondays to Fridays | 9AM to 5PM EST
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special offers and useful information.
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Know more about how DPI can help you and your business succeed. Contact DPI Care Experts thru phone during our office hours. Or send us an email or fill up our contact form and we'll get back to you as soon as possible.
Email Address
Toll-Free Phone
1395 South Marietta Parkway SE
Bldg. 200, Suite 234,
Marietta, GA 30067-4628 USA


1 (888) 703-5558


1 (888) 284-7518


info@dpiparts.com


Mondays to Fridays
9AM to 5PM EST
How can we be
of service?